Customers, bookings, jobs and your team — in one simple workspace. Your customers just keep using WhatsApp.
Priya S. — "Can you fit me in at 4?"
"Is anyone coming today? It's been 3 hours."
"Can I get an appointment for Saturday?"
"Hi, I need to cancel my 4 PM."
Unknown — "Are you open today?"
"I'm waiting outside your shop"
Technician Raj — "Wrong address given"
"Hi, do you have an opening for a haircut tomorrow around 4 PM?"
They reach out on WhatsApp like they always do. No new portal or link to download.
The booking auto-reserves on your calendar and updates customer history in one place.
"New appointment added: Haircut at 4:00 PM tomorrow with Priya S."
Your staff gets the schedule directly on their phone. Zero phone tag or handoff calls.
Bookings, jobs, customers, and every WhatsApp conversation — all in the same place, updated in real time.
Customers open your WhatsApp, choose a service, pick a date and select an open time. Availability is checked automatically — you just confirm.
Appointments and jobs appear together, so you always know what's happening, what's next, and who's handling it.
Some customers don't need a time slot — they need someone to come and fix something. Create and manage jobs just as easily as bookings, and track them from request to completion.
Raj — Technician
Assign work from the portal. Staff receive job details and updates through WhatsApp — no extra app to learn.
Running solo? Jobs are simply assigned to you.
Names, phone numbers, addresses and notes stay organized automatically, alongside every booking, job and conversation.
So when a customer comes back, you already know their history.
Appointments, staff schedules and repeat customers.
Service requests, jobs and technician assignments.
Appointments, availability and patient records.
Service calls, scheduling and field staff.
Bookings, customers and follow-ups.
Configure services and workflows around how you actually work.
You're the owner and the one doing the work.
→ The system manages it for youYou have employees or field technicians.
→ Assign and track their workYou have managers and multiple teams.
→ Keep everyone organizedYou shouldn't have to manually check slots, enter appointments, update calendars, message staff, or dig through old chats. Sorted does it in the background.
Check every available slot
Enter every appointment
Update calendars by hand
Message staff about every job
Search through old conversations
All of it, automatic.
Your customers already know WhatsApp. Your staff already know WhatsApp. You shouldn't need a giant system just to run your day.
Refer them and earn 20% recurring commission. Reach 10 active paid referrals and your own account becomes free. Built for freelancers, agencies and business consultants.
No. Your customers can interact with your business through WhatsApp.
Not initially. Employees can receive and interact with assigned work through WhatsApp.
Yes. The system supports solo operators as well as small teams.
Yes. You can manage both scheduled appointments and service jobs from the same workspace.
No. Set up your business, add your services and start managing your customers.
WhatsApp integration depends on the WhatsApp Business Platform setup and supported account configuration.